We turn customer signals into revenue through CRM, lifecycle, omnichannel and email infrastructure—designed as one connected system.
Not isolated campaigns. One decision engine across email, push, SMS, in-app and paid media.
We don't leave you with a deck. We build the production system, test it, ship it and make it measurable.
Reusable modules, responsive templates and content logic that let teams move faster without losing the brand.
Dynamic content assembled from audience, signal and intent.
Domain architecture, authentication, IP and domain warming, volume control and monitoring—built before scale exposes the cracks.
Campaigns are what people see.Systems are what make them work.
Data. Logic. Journeys. Content systems. Deliverability.
Reworked sending logic, audience quality and deliverability controls to restore reliable email delivery.
Tightened lifecycle logic and audience selection to improve engagement while unsubscribe rate dropped from 0.6% to 0.3%.
Built a real-time recovery journey triggered by failed payment attempts, routing users toward an alternative payment path instead of losing them at the point of conversion.
Small enough to stay close. Experienced enough to architect the whole customer system.
INTENDED. brings strategy, CRM, creative, engineering and deliverability into one room. Fewer handoffs. Faster decisions. Work that survives contact with production.
Bring us the messy journey, the broken delivery, the slow production or the growth target. We'll show you what needs to exist between here and there.
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